Thursday, October 29, 2009

Why Others Fail

We are often asked when meeting with a customer "What about this stuff? Is it as good? " We are not experts on all the other products that are out there but I encourage you to follow these T.I.P.S. to avoid a mistake that could be very costly.

Homeowner Tips

Consider remodeling or improving your home an investment – and determine the value you are adding. Numerous products claim they can waterproof, but only a few meet the IBC requirements for a roof system that allows pedestrian traffic. Before buying, be sure to address these topics:

Training
· How were they trained?
· Look for documented, supplier-provided training + hands-on experience.
· Do they have local support for technical, detail, or planning concerns?
· Can they produce the written details for any portion of the work that you request?
· Avoid on-the-job experience – their experience shouldn't come at your cost.

Investigate
· What am I buying? Is the product being used for its intended purpose?
· Does it come with a company-backed warranty and what are the exclusions?
· What is the company history?
· When waterproofing over a living space, always investigate the risk of product failure.

Price
· Is the price broken down so I can see exactly what I am getting?
· When comparing prices, ensure that the products are comparable.
· The cost to maintain and repair should be included.
· What is the cost if there is a leak? Repairs can cost tens of thousands of dollars.
· Be cautious – you may indeed get what you pay for.

Serviceability
How durable is the product – and what if I want to replace it or make a change?
Is it repaired easily?
What is the expected lifetime?
How long does it take to install and how soon can it be used?
For new construction, who can help you with your design in order to reduce costs?

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