Wednesday, November 17, 2010

Tiledek Freeeze Thaw issues solved!

Everyone likes the look of tile and stone but for years it has been frowned upon in our area, a result of the climate we experience. Anyone that has tried can tell stories of the costly errors and repairs. Duradek, North America's largest maufacturer of a walkable roofing membrane has developed the solution along with some of the tile industries largest companies.

Known for years as the solution for walking decks over living space Duradek has taken their decades of experience in the roofing industry and applied it to a solution for tile and stone. Now you can have the ellegant look and not be concerned about the repair or damages of the past. So how does it work? It is a simple system that has been tested not only through the TCNA and TTMAC but here in Utah, some of the harshest climate changes in the USA. There are so many so called products out there and to be honest until now it was often left up to a contractor to deciede what to do. Sorry to say that was often a combination of several layers and or products assuming that more is better. Duradek's Tiledek is the whole package, it is the roofing membrane that the tile industry call s out in their instructions (often called waterproofing) it is also the flashing running up the walls and thresholds. Thinset will bond to not just your tile but to the mebrane itself and yes it has been installed on decks around the Salt Lake Valley for three years now. The work has been both over living space and a simple exterior deck exposed to the cold winter climate. The number of customer complaints? Zero

How can our confidence and our customer stasfaction be so high? It's like poker, what gets you in the game? Ante up. Being licensed, insured, nice emplyee's and things like that are just the ante, it allows you to get in the game. Real hands on training and support is what makes the contractors we work with a cut above. They have been through a company provided training course and are provided a path for on going continuing education. Since we are local we often are on the job sites ensuring our standards are being followed but most important we are answering questions and continuing the support. It can be easier to demonstate a skill in a classroom environment it is different on the job and on the job is not the way to learn how to waterproof.

When your design includes tile work the cost will be much higher. Would you want to have somebody that can talk the talk working on it or a company that walks the walk day in and day out?