Different for sure, but when you need really good waterproofing - We have you covered!

So what do you do when your pool design ha a really cool creek bed or stream that flows into the pool?  One way to do it is to use a liquid applied product that you can do over and over again each year, but that gets expensive, frustrating and sometimes just forgotten.  That's what happened to Red Pine Condo's in Park City; until Copper Canyon Construction came along.

During the discussion of ongoing maintenance and re-coating the creek every year Bob with Copper Canyon says "I have a product that you need to take a look at. I think we can fix your problem long term."  Red Pine Condo's loved the idea and Duradek's Ultra Marble Mocha was the perfect color combination to accent the creek bed.   As you can see a few stones were also added and they look almost natural too.

The creek bed fills up with several inches of water before overflowing into the pool.  A feature that attracts the swimmers, they just gotta play under the waterfall!

Regardless of your waterproofing needs, from a complex pool design, a flat roof or a plain old deck Duradek and Copper Canyon have you covered.

Duradek of Utah – Exceptional Performance

Duradek of Utah – Exceptional Performance

from left: Bob Ogilvie – Duradek, Samantha McClure – Dekmax
Matt McClure – Dekmax, John Ogilvie – Duradek.

The rarely issued Exceptional Performance award was resurrected this year for stand out performance for Duradek of Utah who may have not been the top volume performer, but has fully taken on the Duradek philosophy of educating people to “Doing it Right the First Time” and really embraced the opportunity to develop the roof deck waterproofing business in a region that historically not been recognized for roof decks but is now showing a growing number of new developments embracing this outdoor lifestyle advantage.
Check out these articles featuring notable projects from Duradek of Utah:

• Creating Value in Real Estate and Quality of Life
• Changing the Landscape in Salt Lake City One Roof Deck at a Time

The Duradek of Utah Mobile Showroom

Duradek of Utah is getting noticed. Besides these  great high profile projects that show Duradek doing exactly what it was meant to do, Matt has a few other unique, eye-catching techniques up his sleeve. The Dekmax truck has been transformed into a mobile showroom and the custom canopy Matt has made beautifully displays Duradek’s range of waterproofing membranes,  perimeter details, drain details and railing options. Really making his work truck work for him, Matt also put together a little YouTube video demonstrating the strength of Duradek seams by using his truck to tow a Ford F250 with a heat-welded piece of Duradek. It is really amazing to see the welded vinyl stretch as it pulls the F250..and the seams still hold.

Duradek of Utah Seam Strength Video

With these kind of initiatives and the excellent work Duradek of Utah is doing with educating the local architectural groups like the Salt Lake City chapter of CSI, Utah is poised to embrace roof decks as much as any major metropolitan harbor city.
 Congratulations to all of our top performers and thanks for your ongoing support of Duradek and bringing reliable low-maintenance roof decks to communities all throughout North America!

Ask the tough questions and check the answers

Not to long ago I was talking to a contractor that installs a liquid applied product.  We were just comparing products and the installation process.  After listening to what they have to go through I asked him if he would consider learning how to do the Duradek system since it was a simpler process reducing the labor cost.  He asked what our warranty was and I said 10 years for leaks and 5 years for appearance.  His reply was immediate and firm; "we give a 50 year warranty!" Wow, that caught me off guard that's a long time for a waterproof system with pedestrian traffic in an outdoor environment.  But, it is what is written in the warranty that counts along with the quality of the company providing it and their years in business.  Anyone can offer a long warranty but if the product has only been around a short time the warranty really doesn't mean much.

 So I go to work checking out the "competition" and this 50 year warranty.  In a nut shell what they will warranty is that in 50 years their product will be there.  There is nothing that cover water intrusion or leaks, took about 5 minutes to get a copy off the internet of the warranty. The contractor is selling the warranty and doing very well, that's scary.

Warranty -
Q- What does your warranty cover? 
Q- Who do I call if there are any leaks, damages or just concerns about the product itself?
Q- Can I see your warranty?

He is another "warranty" I found.  The installers say it is a ten year warranty but look at the red section.

 

XXX warrants that its products,

when properly installed by a state licensed waterproofing contractor according to XXX guide specifications and product data sheets over a sound, properly prepared substrate, will not allow water migration for a period of 12 months.

 

 

Ongoing maintenance requirements is another very common issue with home owners.  Way to often we get called out to take care of a leaky deck only to tell the home owner that the product they had installed required them to have it recoated annually. Had this requirement been followed they probably wouldn't of had the leaking and damages.  Make sure your getting what you want, waterproof, long lasting and no ongoing cost.

Ongoing maintenance requirements -
Q- Once your product is installed are there any required maintenance cost in order for the warranty to apply?
Q- If I fail to meet your annual recoating is there a "grace" period that allows me to catch up on the recoating?
Q- How do you keep track of the recoating process to know my deck has been done each year?

 

I wonder who determines what this means, who is responsible to make the decision?

subject to recoat procedures for normal wear and tear. 

 

Damages are not that common with most of the products available but it happens so it is a concern for every client. The sun or UV rays will cause fading, there are dyes involved so they vary based on the batch it was made from. 

Repairs -
Q- If there is a damage, how do you fix it?
Q - Is that warranted too?
Q - Will the colors match or do I have to re-do the whole thing?
Q-  Can you show me some samples of any repairs you have done?

 

Anyone who is in the waterproofing business will tell you that no matter which product or system is being used it is  All In The Details.  Honestly some of this is common just take the time to look at the installation details and ask the installer how they will be doing the waterproofing at the high risk areas.

Q - How do you flash the up wall (where the deck meets the house) so there is not a leak?
Q - Around the edge where the deck stops but the house continues, how do you tie into the moisture barrier (the paper wrapped around your house under the siding)

This product was installed right up to the wall then caulked to seal the edge.  Obviously water runs down the brick to the deck surface and the only thing stopping the water is caulk.  This is the home owners responsibility to maintain and re-do regularly.  So when the leaking began who was at fault?

Struggling to understand the cost of proper waterproofing?

This project first came to my attention more than a year ago.  The home owner wanted to make use of a flat roof addition, opening it up to and outdoor entertainment area.  These designs are becoming very popular and adds value to the home.  With the difficult economy in the past several years cost was a significant consideration.  As we began the conversation it was clear the home owner was somewhat skeptical about the installed cost of The Duradek membrane.  I recall being told there are numerous other products out there that do the same thing and are less expensive.   While I understand what products he was suggesting they are not even in the same game as the Duradek membrane. Specifically they are not roofing  products and therefore do not meet building code to be used as a roof alone.  As a part of some other built up system with a roofing product beneath it they may be able to meet the code requirements but now the cost would exceed Duradek.  We talked several times as they were building the new roof deck and then winter came so the project was on hold. 

The owner was doing the right thing by taking the time to seriously explore what options there were available and reviewing them toughly.  I admire these type customers, they don't just listen to what somebody is telling them they do the homework too.  Some of the triggers that brought Duradek back to the front of his mind were  -

• No ongoing cost (no required recoating at his expense every year or two)
• A warranty that covers both appearance and waterproofing
• Locally owned
• Meets or exceeds roofing codes
• Rock salt or ice melting chemicals can used on it or even shoveled
• Easily repaired

So, spring time comes around and we get a call,  seems the owner has also come around. 

Take a minute and shop around, ask the hard questions and investigate a bit.  Just a few months ago we had a contractor tell us that he only installs brand X because they give a 50 year warranty.  Really? So I use the internet pull up the company and product and sure enough they give a 50 year warranty!  Wow that's fantastic, so I  read the coverage and find that what is warranted for fifty years  has nothing to do with waterproofing or much else.  They would warranty that their product would still be there is fifty years and they excluded water intrusion, pedestrian traffic, scratches, and more. But, there is a contractor who is telling prospective clients he has a waterproof product that comes with a 50 year warranty.  More concerning is there are people who will simply listen and use it because what they are told. 


If you want the best, run with the leader: Duradek

First Tiledek, now Duradek. We have this house covered!

Earlier this year we wrote about an outdoor tile job -
Outdoor Tile, Can it Be Done? (3-17-14)

As mentioned in the original article the upper deck had so much water leaking through the deck that icicles were actually hanging down from the canned lighting all the way to the lower deck.  The home owner was true to her word and called back saying it was time to get the upper deck fixed before winter.  She had explored several other options and companies that do decks but what drove her decision was one simple issue.  We are water proofers, without the ongoing costs and maintenance requirements.

For the upper deck she was not interested in doing tile again, just a nice looking finish that would stop her water damages once and for all.  Here are the pictures throughout the work.

Since this had been a tiled deck that failed you can imagine the amount of water damage to the substrate.  It was removed completely and re-sheeted with plywood. Including the damaged area at the up wall intersection. The surface was prepped and the drip edge recessed.  

 Installation begins.  Notice the membrane is the flashing up the walls and the entire perimeter.  This again is a strength of Duradek membrane, all the details will "move" (expand or contract) at the same rate. Other products commonly use metal for the flashing and details and the different products means a higher risk of cracking etc as a result of movement on the surface.

 Notice the brick column.  Duradek is again used as the flashing thus protecting the drainage plain.  As you can see below after being properly flashed a cladding is used to make it match the rest of the exterior.

 

 The home owner has exactly what she needed.  A lower deck that is still tiled and waterproof while this deck is no longer tiled it is water proof and allows them to use rock salt or ice melt in the winter if needed.

The Sun’s UV Effects on Your Deck

 

By mid-May most of us are seeing an increased amount of sunshine and have started clearing, cleaning and preparing our decks for a much anticipated season of soaking up the sun and enjoying our outdoor living space. But does your deck love the sun as much as you do, or does the sun’s UV effects on your deck leave you resenting its rays?

While our love of the sun is pretty much universal with its mood elevating effects and increased dose of vitamin D, too much of a good thing can do us harm. The earth’s atmosphere blocks approximately 98-99% of the sun’s UV radiation, but that remaining 1-2% can have some undesirable effects. We are well aware of what sun exposure can do to our skin and we go to great efforts to protect it, but the truth is that the sun’s UV radiation will age anything that is exposed to it…and that includes our decks.

A common issue with any item that experiences permanent or prolonged exposure to the sun is fading or discoloration. We see this all the time with fabrics, paints or plastics on our outdoor items. There is simply no escaping those UV rays.
Our decks are no exception. If you’ve placed furniture or other large sun-blocking items on your deck then years later moved those items, the difference in color where the deck has been hidden from the UV rays can be evident.
With vinyl deck membranes you have the advantage of long-lasting waterproof protection without the need for maintenance, but it is important to remember that not all vinyl is created equal. To get the most out of your vinyl deck, chose a brand that has a proven performance history and has demonstrated that it stands up to the elements, including UV exposure.
Duradek vinyl deck membranes have demonstrated superior performance when compared to other vinyl brands in how well it ages from UV exposure. Certainly, like anything that is permanently outdoors, there will be some color fading over time but when tested against other vinyl brands, Duradek clearly stands out as one of the best vinyl options for maintaining its appearance from UV aging.

Accelerated Weather Testing (ASTM G-90) Results for Three Vinyl Options

The images below show the results of Accelerated Weather Testing (ASTM G-90) conducted by Atlas Material Testing Solutions on three different vinyl brands and shows the effects of 840 MJ UV which equates to about 2.5 years of Arizona sun exposure*. (These tests results are from the second round of tests conducted to corroborate the results of the first round of testing and have shown consistent results).

Vinyl-TD Results – Clear coat technologies are not yet advanced enough to avoid discoloration from UV exposure. These images show the effects of 840 MJ UV.

The vinyl brand above is clearly showing signs of darkening and in the first sample even shows visible cracks in the surface. This particular brand of vinyl uses a clear vinyl coat to protect its surface from scuff marks; however the appearance of scuffs may be preferable to the degree of discoloration from the UV exposure.

Vinyl-DR Results – Products available at a much lower price than similar products can often indicate inferior performance. This image is at 840 MJ UV, but this vinyl brand showed failure at only 140 MJ UV.

These two samples above are produced off-shore and started failing at 140 MJUV. This vinyl brand is being marketed as a cost-effective alternative for the budget conscious home owner or developer, but clearly the savings are not worth the end result.

Duradek Results – Duradek stands up to UV exposure better than many vinyl options. At 840 MJ UV there is very little change in appearance.

Duradek is the original vinyl membrane and has been installed on decks in all North American climates for 40 years. From the images above you can see that Duradek can handle the effects of UV exposure much, much better than the competition. There is almost no change in appearance after 840 MJ UV exposure, and even at 1820 MJ UV exposure the effects on the appearance are minimal.

Vinyl-TD and Duradek Results – This image compares the results of accelerated weathering tests at 1820 MJ UV. Duradek show very minimal appearance changes while vinyl-TD has changed drastically.

The image above shows vinyl-TD next to Duradek in comparing the effects of 1820 MJ UV next to a control sample. The difference is quite dramatic and a shocking example of why it is so important to choose a product you can rely on. It is certainly worth noting that Duradek offers an appearance warranty while many vinyl brands do not.
For a product you can rely on with professional installers who know deck waterproofing, contact a Duradek dealer in your area for a free, no-obligation estimate on your deck renovation.
To see results of previous tests, check out these articles:
July 10, 2013 - Nothing Last Forever But Duradek Outlast the Rest
May 15, 2013  – Choosing a Waterproof Membrane for Your Deck
May 8, 2013 -  When Choosing a Building Product, New Does Not Always Mean Better
April 30, 2013 – Duradek Confirms Superior Performance with Competitive Weather Testing

* source of UV exposure equating to annual sun exposure

Quailty guys fixing a Bad guys work

Unfortunately this happens to all of us at one time or another.  For whatever reason we take a chance or blindly believe what the "guy that showed up" has to say.  Well I have bad and good news for you.  It is common for somebody to not have facts, really understand your needs or simply just need to make "the sale".

Good News!  There are several things you can do about it, easy to do yourself and very little if any cost.  These steps will most likely save you plenty, money, time and frustration.

First off if you think that your deck is just some hunk of wood hanging off the house to hold up your BBQ you might want to reconsider.  At least in our area when somebody says "deck" the most common picture that comes to mind is a redwood/cedar deck with all those slots between the boards. Those gaps between the boards are there for a good reason, they let the air circulate around the boards so they can dry and maybe last longer.  This also allows them to shrink, you have wondered why the gaps got bigger, the wood has gotten smaller. At first you go out diligently ever spring, sanding and staining the surface so it looks new again.  Don't forget to get all those little gaps too.  Then as you get a little older and you time could be spent out with family or friends the upkeep fades and soon you find it better to just keep the door to the deck.

So to correct this problem and add some life to your deck you can use a composite material rather than wood.  Sounds like a great idea!  These composite boards won't rot so they must be better, right?  Better than wood, yes they are.  Much more expensive too. And only the composite boards are not going to rot from the water, but all the other wood like the joist or beams and the supports will rot.  Use pressure treated lumber (common suggestion) and they are right those take longer for water to damage but they are full of chemicals and those chemicals will leach into the ground during every rain storm causing who knows what type of reaction.  The other big draw to this particular product will be what you want the look to be.  There are all sorts of different patterns and colors or designs that can be made.  This is where some customers will begin to think more about appearances than what they want / need the deck to do for them.  Wonder if these will splinter, shrink, twist or become deformed after a few years?  Oh, he says they won't.

Perhaps those wants and needs are what should be most important? 

We get lots of calls about decks.  What is the best kind of deck to build? How can I fix my deck? Will you come stain our deck?
Of all these calls the ones that become our customers are the ones that say "Can you waterproof my deck?"  This is a customer that has learned, usually the hard way or possibly through a friend that wood, composite and liquid applied decks do work, but there will be ongoing costs and repairs with them as well.

Duradek is the leader in Canada and the USA when it comes to not just waterproofing but giving allowing you to use ALL of your homes space.  If the real estate fairy stopped by tonight and asked if you wanted 500 more square foot of space would you want it?  I am sure we all would say yes please!
Well with Duradek you not only get the 500 SF but at no additional cost you also get the 500 SF below your deck too!  It now become dry usable space great for storage or simply making room in the garage so you can park the car in there.

So how do you protect yourself and get what you want?

Decide what it is that you want to use your deck for.  If the answer is "a place to keep our BBQ" then a wood deck maybe the best for you.  If you have some extra, disposable income then a composite can take care of that too.

If your considering how to really get some use of the deck area then think about outdoor flooring / outdoor entertainment areas where you will  enjoy inviting the family and friends to dine with you in the great outdoors.

Take a minute and look into the product and company that your considering. 
Was the installer trained by the company? (this is much better than having your bother show you)
Is the "sales guy" a company employee or are they an independent rep making commission on your sale?
What does the warranty say? Read it, many don't even cover what you think is important.
Is the product your using repairable? How? Will the repair look different than the rest of the deck?
What's the life expectancy without any additional cost or maintenance?
Is the product made to and proven to handle this climate and temperature variance?

Most important is ASK, then ASK. then ASK and ASK some more if you want, your the customer.
Ask for -

• Installations details, printed out copies for you to keep.
• Copy of the warranty before the work is done
• References of work similar to yours, not just something typed up on the internet.
• Verify how long has the product and the installer been around?
• Who do you call in two or three or ten years after the job is done for assistance?